The HP ENVY 4520 is a wireless all-in-one printer designed for printing, copying, scanning and photo printing. This guide explains how to set up the HP ENVY 4520, install the appropriate printer software, connect it to Wi-Fi or USB, and troubleshoot common printing and scanning problems.
Important: 123hp.co.uk is an independent third-party printer support provider and is not affiliated with, sponsored by, or endorsed by HP Inc. For official HP software, drivers, manuals and product information, users can visit HP’s official support resources.
The HP ENVY 4520 series includes:
Print, copy and scan functions
Built-in wireless connectivity
Hi-Speed USB 2.0 connectivity
Automatic two-sided printing
Borderless photo printing
Flatbed scanner
AirPrint support
Mopria printing
Wi-Fi Direct printing
HP ePrint capability
100-sheet input tray
25-sheet output tray
HP’s current specifications list a 5.5 cm monochrome LCD, automatic duplex printing, built-in 802.11b/g/n Wi-Fi and a flatbed scanner with optical scanning resolution up to 1200 dpi.
Before installing the printer, make sure the computer and printer are ready.
For the safest installation, obtain the printer software and drivers from HP’s official support resources and select the ENVY 4520 model.
The appropriate software can vary depending on the operating system and connection method.
Check the following:
Turn on the HP ENVY 4520.
Make sure the printer has paper and ink installed.
Connect the computer to the internet.
If using Wi-Fi, connect the computer to the wireless network you want the printer to use.
Download the software appropriate for your operating system.
Follow the installation program’s instructions.
HP currently provides an official ENVY 4520 support area containing setup guides, manuals, troubleshooting and software/driver resources.
Windows 11 users should use the current printer setup process rather than the older Windows 7/8 instructions that appeared on older versions of this page.
Turn on the HP ENVY 4520 and make sure it is ready.
If the printer was previously connected to another wireless network, you may need to restore or change its network settings before starting a new wireless setup.
Download the appropriate software from HP’s official support resources.
During installation, select the HP ENVY 4520 when it is detected.
Depending on your setup, you can connect the printer using:
Wireless network
USB connection
Wi-Fi Direct where supported
Follow the instructions shown by the setup software.
After installation:
Open Settings in Windows.
Go to Bluetooth & devices.
Select Printers & scanners.
Locate the HP ENVY 4520.
Open the printer and check its status.
Print a test document.
If Windows cannot find the printer, check the Wi-Fi connection and make sure the computer and printer are connected to the appropriate network.
The ENVY 4520 has built-in wireless capability. HP specifies 802.11b/g/n Wi-Fi and notes that wireless operation is dependent on the network environment.
Turn on the HP ENVY 4520.
Open the printer’s wireless or network settings.
Select the wireless setup option.
Select your Wi-Fi network.
Enter the wireless password.
Allow the printer to complete the connection.
Confirm that the printer is connected.
Add the printer to your computer.
If the printer does not detect your network, move it closer to the wireless router and check that the network is operating normally.
The printer also provides a Hi-Speed USB 2.0 connection.
For a USB installation:
Turn on the printer.
Start the printer software installation on the computer.
Select USB when prompted for the connection method.
Connect the USB cable when the installation program requests it.
Allow Windows or macOS to complete the printer installation.
Print a test page.
Avoid repeatedly connecting and disconnecting the USB cable during driver installation.
To set up the ENVY 4520 on a Mac:
Turn on the printer.
Connect the Mac to the same wireless network as the printer if using Wi-Fi.
Open System Settings.
Select Printers & Scanners.
Select Add Printer, Scanner or Fax.
Select the HP ENVY 4520 if it appears.
Follow the on-screen instructions.
Print a test document.
If the printer does not appear, check the network connection and restart both the printer and Mac before trying again.
The ENVY 4520 supports several mobile printing technologies, including Apple AirPrint, Mopria and Wi-Fi Direct.
When supported by the device and network configuration, AirPrint can be used to send documents and photographs to the printer.
Make sure the iPhone/iPad and printer are connected appropriately before attempting to print.
Mopria-supported printing can be used on compatible Android devices.
The exact menus can vary depending on the Android version and device manufacturer.
The ENVY 4520 has a flatbed scanner and supports common scan formats including PDF, JPEG, PNG, TIFF and BMP. HP lists optical scanning resolution up to 1200 dpi.
Place the document face-down on the scanner glass.
Close the scanner lid.
Make sure the printer is connected to the computer or network.
Select the scanning function.
Choose the appropriate scan destination and settings.
Start the scan.
Save the resulting document or image.
Check:
Printer-to-computer connection
Printer software installation
Scanner detection
USB or Wi-Fi connection
Whether the correct printer is selected
If printing works but scanning does not, the problem may be related to the scanner software or communication between the computer and printer.
If Windows shows the printer as offline:
Check that the printer is powered on.
Check the printer’s network connection.
Confirm that the computer is connected to the same network.
Restart the printer.
Restart the router if other network devices are also having problems.
Check the printer status in Windows.
Remove and re-add the printer if necessary.
Possible causes include:
Incorrect wireless password
Printer connected to a different network
Weak wireless signal
Network configuration problem
Router connectivity issue
Previous Wi-Fi settings stored on the printer
Try reconnecting the printer to the wireless network and then add it again on the computer.
If the printer is connected but does not print:
Check the printer status.
Check for paper.
Check the ink/cartridge status.
Cancel stuck print jobs.
Restart the printer.
Restart the computer.
Check the selected printer.
Check the connection.
Reinstall the printer software if necessary.
If the printer software cannot detect the printer:
Restart the computer and printer.
Check the connection.
Remove an incorrect or duplicate printer entry.
Download the appropriate software again.
Run the installation process.
Follow the connection instructions shown by the installer.
Paper jams can occur when paper is loaded incorrectly, damaged, curled or when the paper path contains an obstruction.
Before clearing a jam:
Cancel the current print job.
Turn off the printer if required.
Carefully inspect the accessible paper path.
Remove visible paper gently.
Check that no small pieces of paper remain.
Reload suitable paper.
Restart the printer.
Try printing again.
Do not pull paper aggressively because this can damage printer components.
If colour documents are printing incorrectly:
Check the colour cartridge.
Check the ink level.
Make sure the correct print settings are selected.
Check whether grayscale printing is enabled.
Run the appropriate printer maintenance or print-quality check.
Replace the cartridge if required.
If the printer produces blank pages:
Check the ink/cartridge status.
Confirm that the cartridges are installed correctly.
Run a print-quality diagnostic.
Check the selected printer driver.
Try printing another document.
Reinstall the printer software if the problem continues.
If your computer cannot find the printer:
Check that:
The printer is powered on.
Wi-Fi is enabled.
The printer is connected to the intended network.
The computer is connected to the appropriate network.
The printer is within a reasonable range of the router.
Check that:
The USB cable is securely connected.
The printer is powered on.
The correct printer software is installed.
Another USB port can be tested if necessary.
Yes. The ENVY 4520 series has built-in Wi-Fi and supports wireless printing features.
HP’s current product specifications list Windows 11 among the compatible operating systems for the ENVY 4520 series.
Yes. HP lists Hi-Speed USB 2.0 as a standard connectivity option.
Yes. HP lists Apple AirPrint, Mopria Print Service and Wi-Fi Direct Printing among its mobile printing capabilities.
Yes. The ENVY 4520 includes a flatbed scanner and supports several common scan formats.
Yes. HP lists automatic duplex printing as a standard feature for the ENVY 4520 series.
If your HP ENVY 4520 is not installing, connecting to Wi-Fi, printing, scanning or being detected by your computer, our independent printer support service can help diagnose the problem.
Get HP ENVY 4520 Technical Support
We can assist with printer setup, driver installation, wireless connectivity, Windows printer problems, scanning issues and other printer-related problems.
123hp.co.uk is an independent third-party printer technical support provider. We are not affiliated with, sponsored by, or endorsed by HP Inc. For official HP product support, drivers, manuals and warranty information, please use HP’s official support resources.
Last reviewed: September 2026
For official product specifications, manuals, software, drivers and support information, refer to HP’s official ENVY 4520 support pages.