HP Envy 4500 Printer Install
123.hp.com/envy4500 – hp.com/envy4500
HP ENVY 4500 Driver & Setup Guide – Windows 11, Wi-Fi, USB & Mac
The HP ENVY 4500 is an all-in-one printer designed for home printing, copying, scanning and photo printing. If you are installing the printer on a new computer, reconnecting it to Wi-Fi or dealing with a printer that has stopped printing or scanning, this guide covers the main setup and troubleshooting areas.
Independent Support Notice: 123hp.co.uk is an independent technical support service and is not affiliated with, sponsored by, or endorsed by HP Inc.
HP ENVY 4500 Features
The ENVY 4500 series provides:
Printing
Copying
Scanning
Photo printing
Wireless connectivity
USB connectivity
Two-sided printing
Mobile printing support
HP provides dedicated setup documentation for the ENVY 4500 series, including a User Guide, Reference Guide and Setup Poster.
HP ENVY 4500 Driver and Software
For a new printer installation, use the official HP software resources appropriate for the printer.
The driver/software installation allows Windows or Mac to communicate with the printer and provides printing and scanning functionality.
If the printer was previously working and suddenly stopped, however, the problem may not be the driver.
Possible causes include:
Wi-Fi connection lost
Router changed
Printer offline
Print queue problem
Windows configuration
Software conflict
Printer not selected correctly
HP ENVY 4500 Windows 11 Setup
When setting up the ENVY 4500 on a Windows computer:
Turn on the printer.
Make sure the printer is ready.
Connect Windows to the intended network.
Start the printer setup.
Select the ENVY 4500.
Complete the software installation.
Add the printer to Windows.
Print a test page.
If Windows does not detect the printer, check the connection before repeatedly reinstalling software.
HP ENVY 4500 Wi-Fi Setup
The ENVY 4500 series includes wireless setup capabilities.
A wireless setup can fail when:
The router has been replaced.
The Wi-Fi password has changed.
The printer is still configured for an old network.
The computer is connected to a different network.
The printer is too far from the router.
Network communication is blocked.
HP’s current support library includes dedicated resources for Wi-Fi connection loss, router changes and wireless setup for the ENVY 4500 family.
HP ENVY 4500 USB Setup
USB can be used when a direct connection is preferred or when troubleshooting wireless problems.
If Windows does not detect the printer through USB, check:
Cable connection
USB port
Printer power
Windows device detection
Existing printer software
Driver installation
If a USB installation creates a duplicate printer or an “unavailable” printer, the old installation may need to be corrected.
HP ENVY 4500 Mac Setup
Mac users can configure the ENVY 4500 through supported printer setup methods.
During installation:
Turn on the printer.
Connect the Mac to the intended network.
Open printer setup.
Select the ENVY 4500.
Complete the setup.
Add the printer.
Print a test document.
If printing works but scanning does not, check the scanner configuration separately.
HP ENVY 4500 Mobile Printing
Compatible mobile devices can use supported HP and mobile printing methods.
If the phone cannot find the printer:
Confirm Wi-Fi is enabled.
Check the printer connection.
Confirm the phone is connected to the intended network.
Restart the printer if necessary.
Check the mobile printing application or service.
HP ENVY 4500 Not Printing
If the printer does not print:
Check the printer status
Make sure it is switched on and not displaying an error.
Check the selected printer
A computer may have multiple printers installed.
Check the print queue
A stuck document can prevent subsequent jobs from printing.
Check the connection
A lost Wi-Fi connection can make the printer appear unavailable.
Check the software
An incomplete or damaged printer installation can interfere with printing.
HP ENVY 4500 Offline
An ENVY 4500 may become offline after a router change or network configuration change.
If the printer was previously working correctly, determine what changed before reinstalling the software.
Possible causes include:
New router
New Wi-Fi password
Changed network
Printer IP change
Windows configuration
Wireless communication problem
HP ENVY 4500 Scanner Not Working
If printing works but scanning does not, the issue may be limited to the scanning component.
Possible causes include:
Scanner not detected
Software problem
Network communication
Windows scanning configuration
Mac scanning configuration
HP’s current ENVY 4500 support resources include scanner-related troubleshooting for Windows and macOS.
HP ENVY 4500 Photo Printing Problems
The ENVY 4500 series is designed for both document and photo printing.
Photo problems can include:
Incorrect colours
Faded photographs
Border problems
Wrong paper settings
Poor image quality
When printing photographs, check the paper type and print-quality settings before assuming that the printer itself is defective.
HP ENVY 4500 Two-Sided Printing
If two-sided printing does not behave as expected, check the print settings and whether automatic or manual duplexing is being used for the particular model/configuration.
The printing method can also vary according to paper type and software.
HP ENVY 4500 Frequently Asked Questions
Is the HP ENVY 4500 a wireless printer?
The ENVY 4500 series includes wireless connectivity. HP provides Wi-Fi setup and troubleshooting resources for the series.
Can I connect the ENVY 4500 using USB?
Yes, USB setup is supported.
Does the ENVY 4500 scan?
Yes. It is an all-in-one printer with scanning functionality.
Why is my ENVY 4500 offline?
A lost wireless connection, router change or computer printer configuration can cause the offline status.
Why won’t my ENVY 4500 print?
Check the connection, printer status, print queue, selected printer and software.
Why does my ENVY 4500 print but not scan?
The scanning software or scanner communication may have a separate problem from printing.
Can I use the ENVY 4500 with a Mac?
Supported Mac configurations are covered by HP’s setup and support resources.
Need Help With HP ENVY 4500?
Our independent technical support service can assist with:
HP ENVY 4500 setup
Windows installation
Windows 11 configuration
Wi-Fi setup
USB setup
Mac setup
Mobile printing
Printer offline problems
Printer not detected
Driver/software problems
Scanning problems
Printing problems
Photo printing problems
Contact our independent printer support team for assistance with your HP ENVY 4500.
Official HP Resources
HP provides official setup guides, manuals and troubleshooting resources for the ENVY 4500 series.
123hp.co.uk is an independent technical support service and is not affiliated with HP Inc.
Last reviewed: September 2026